Refund policy
All products at An Old Man's Art are made to order and printed on demand. Because each item is custom-produced specifically for you, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.
Defective or Damaged Items If your item arrives defective, damaged, or with a print error, we will replace it at no charge. You must contact us within 14 days of delivery with:
- A photo of the defect or damage
- Your order number
Wrong Item Received If you received the wrong item, contact us within 14 days of delivery and we will send the correct item immediately.
Lost Packages If your package is marked delivered but not received, please allow 3 business days before contacting us — packages sometimes arrive late. If still missing, contact us at anoldmansart@gmail.com within 14 days of the marked delivery date.
Cancellations Orders can only be cancelled within 24 hours of placement. After that, production has begun and cancellations are not possible.